Thank you for choosing Gloss Bands! We want to ensure you receive your items in perfect condition.
Please review our warranty guidelines below.
7-Day Warranty Coverage
Gloss Bands offers a 7-day limited warranty from the date the item is received.
This warranty covers factory defects or damage upon arrival only.
Conditions for Warranty Approval
Note: To qualify for a replacement:
Item must be unused
- Gloss Bands should be in the same condition as received.
- No signs of wear, stretching, stains, fragrance, or alteration.
Proof of Condition Upon Receipt
- To make the inspection and approval process faster and easier, customers must provide:
A clear photo of the item immediately upon unboxing, OR
A short unboxing video showing the condition of the product as received.
Report the issue within 7 days
Warranty claims submitted after 7 days from delivery will not be accepted.
Not Covered Under Warranty
- Used, worn, or damaged items not caused by manufacturing fault
- Cosmetic preferences (e.g., color slightly varied due to lighting or screens)
- Damage caused by improper use, washing, or storage
Replacement Process
- Once your proof is submitted and approved:
- A replacement item will be sent. In some cases, we may request the product to be returned for inspection.
No cash refunds—replacement only.
How to File a Warranty Claim:
Step 1: Send your claim through our official page or chat with:
- Your full name
- Order ID or screenshot of purchase
- Photo/video proof
- Short description of the issue
Thank you, and we appreciate your kind understanding and consideration.
xoxo,
GB Management

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